There appears to be a range of opinions on the efficacy of Microsoft tech support. How Do People Feel About Their Calls to Microsoft Tech Support? These notes can be helpful if you need to escalate your case. You should also have pen and paper available so that you can take notes during your call. This information could include your order number or the serial number for your product. When requesting a callback from Microsoft, be sure that you have information about your product or service handy. From there, you'll be given some self-help suggestions and the offer of getting in touch with Microsoft via a telephone callback or live chat. Once on the 'Contact Us' page, you will be presented with a menu of products and services.Ĭlick on the icon that represents your product or service category and you'll be offered a dialog box and asked to type in your problem or question. Microsoft prefers it when customers begin their support requests through the Microsoft website. Referrals to authorized technicians and providers of repair servicesīest Practices for Calling Microsoft Tech Support.Assistance with filing a warranty claim.

Assistance with renewing software subscriptions.

Troubleshooting problems with Microsoft products.

Questions about how to operate software or a device.

Help with installing software or setting up equipment or a device.

Why Do People Call Microsoft Tech Support?Ĭustomers call Microsoft tech support for a range of reasons, including:

As one of the largest companies in the world, it isn't surprising that its tech support department gets a lot of calls every day.

For optimum performance, we recommend storing no more than 300,000 files in a single OneDrive or team site library.Microsoft is a major technology company that sells software, electronics and computers around the world.

Applies to each individual file uploaded to Microsoft Teams Files tab, SharePoint document libraries, OneDrive folders.

View and create files and folders and upload folders from your computer into your OneDrive space.

Track history of a document, restore a previous version, and compare versions.

Quickly organize and find things that matter.

Share documents or photos and collaborate in Office.

Access and edit your files on all your devices.

OneDrive is a convenient cloud storage solution if you use other Microsoft Office 365 apps, such as Exchange.

Microsoft onedrive support phone number